I hate to wait in line. And, I imagine you might too. How much of an impact do you think this modern-day shopping temperament has on your business?
A recent survey commissioned by Great Clips Online Check-in reveals that customers are wholly displeased with waiting even 10 minutes in a retail outlet.
The chain salon recently launched a timesaving online check-in system for customers and surveyed consumers about their experiences with waiting as part of a campaign to introduce the online check-in app.
No one was certain exactly how business profits—and benefits—would play out in the daily-deals category that launched onto the ecommerce scene a couple of years ago, but it now seems that the benefits are becoming clearer.
New research by customer-experience analytics firm ForeSee shows that daily-deal sites are certainly attracting new customers and inspiring customer loyalty.
More Americans intend to save—rather than spend—their federal tax refunds this year, according to the National Retail Federation’s “Tax Returns Consumer Survey” conducted by consumer-intelligence firm BIGinsight.
Two-thirds of taxpayers are expecting a refund this year—the exact same as last year. Nearly 44% of them are expected to stash away some of their refund in savings—the most in the survey’s nine-year history (and up 2% from last year).
Total Valentine’s Day spending is expected to reach $17.6 billion, according to the National Retail Federation’s 2012 Valentine’s Day Consumer Intentions and Actions survey conducted by consumer-intelligence provider BIGinsight.
More On BeautyStoreBusiness